A client is defined by a unique ClientID, indicating a distinct entity or business for which data is segmented. Each client can have its own Power BI Workspaces and Power BI Data Models. These data models are critical as they refresh from the data warehouse and utilize resources independently.

Users are individuals who have access to Etani's platform and EVA, our AI-powered data companion. Unlike clients, users interact with the data and analytics provided by Etani but do not directly correlate to the resource consumption driven by data model refreshes and data warehouse usage.

Having 20 clients with one Xero Organisation per client uses significantly more resources than having one client with 20 Xero Organisations. This is because each client has its own Power BI Data Model, which refreshes from the data warehouse independently, thus increasing resource consumption.

Currently, EVA does not have limits while in beta. However, this may change in the future as we continue to develop and enhance EVA's capabilities.

If you go over the user limit, you will automatically move to the next plan. Only Advisor Admins have the authority to upgrade the business to a new pricing plan. Our pricing is based on EVA usage for users, ensuring that you have the access and resources needed as your team grows.

No, adding an Extended Data Integration requires upgrading to the Business plan. This is due to the additional resources and complexities involved in integrating more complex or additional data sources.

No, you do not need a Power BI Pro account for direct interactions with Etani. You can upload and download PBIX files directly within Etani. However, a Power BI Pro account is necessary if you wish to use certain external services such as SharePoint or another database, as it allows for the connection of the semantic model.

The cost varies because each data integration involves a different API, each with its own complexities and performances. These differences affect how much Etani resources are used, necessitating a flexible pricing model that accounts for these variations.

Having your own branded mobile app allows for additional functionality and branding for your firm. For example, push notifications can remind your clients when reports are ready for viewing, reducing the need for email notifications. The Etani standard mobile app offers similar functionality but under a shared Etani branding.

Yes, accounting firms can choose the Business plan if it suits their needs. However, this plan has limitations on the number of data integrations, client users, and scheduled PDF email reports. It's important to consider these factors when deciding on the appropriate plan for your firm.

If your business requires more than 25 users, we're here to accommodate your needs. Please reach out to us at support@etani.ai, and our team will work with you to ensure you have the access and resources needed for your growing team.