Frequently Asked Questions
  • What is Etani?
    Etani is an AI-driven data integration platform that transforms how businesses and accounting firms handle and analyse their data. By integrating leading accounting and financial services software, Etani delivers real-time insights and analytics through EVA, our AI-powered virtual assistant, enabling effective and efficient data-driven decisions.

  • How does Etani integrate with data sources?
    Etani provides seamless integration with various data sources such as Xero, MYOB, and QBO. For a comprehensive list of all available integrations, please check this link.

  • Can I try Etani before subscribing?
    Yes, we offer a 14-day free trial that allows you to explore Etani's features and capabilities. Learn more and sign up for your free trial.

  • What is EVA, and how does it enhance my data analytics experience?
    EVA (Etani Virtual Assistant) is your AI-powered companion for data analytics, enabling users to generate reports, gain on-demand advice, and access advanced data analysis features. EVA enhances decision-making and operational efficiencies for both businesses and accounting firms.

  • Do you feed my confidential data into the AI?
    No, we don’t feed your confidential data into the AI. Etani separates the data from the AI processing, which means we create the SQL query without your data going back to the AI. This approach ensures that your sensitive data remains secure and isolated from AI systems.

  • How does Etani handle AI security differently from others?
    Etani’s focus is on maintaining clear boundaries around your data. We don’t expose your data to AI or external systems unnecessarily. By creating the SQL code directly within our platform, we eliminate any data transfer risks, providing a safer approach to AI-powered analytics.

  • How can reports be delivered to clients using Etani?
    Reports can be delivered through:
    Web: Via a custom branded portal.
    PDF: Sent automatically or manually via email.
    Mobile App: Through the Etani Connect mobile app, available on Android and iOS.

  • What pricing options are available with Etani?
    Starting at only A$60 a month, Etani offers a range of customisable pricing options tailored to the needs of businesses and accounting firms. For detailed information on how you can configure your pricing plan, please visit our Business and Firms pricing pages.

  • Is Power BI required to use Etani's full capabilities, or can I solely use EVA?
    Power BI is an optional component that enhances data visualisation and analysis capabilities within Etani. However, it is not mandatory for all users. EVA can be used independently, providing powerful data analysis and reporting functionalities without the need for technical expertise in Power BI.

  • How do you charge for multiple XPM files?
    The XPM integration differs from other integrations. It also picks up the WIP Ledger, Custom Fields, Staff Charge Out Rates and Capacity. Therefore, as part of an Etani subscription we allow 1 integration under any pricing plan. Following this, additional XPM integrations come at a cost of A$100 per month.

  • Are there any limits on the number of reports or dashboards I can create?
    No, there are no limits on the number of reports or dashboards you can create with Etani. This flexibility allows you to meet the diverse needs of your clients efficiently.

  • Are we locked into a subscription when signing with Etani?
    No, you are not locked into a subscription. The Etani subscription is on a month-to-month basis, both during and after the 14-day initial trial. If, at any point, you decide not to continue, you can close down your platform.

    Please note that we do not offer refunds for mid-month closures. If you decide to close your account, your Etani subscription will end at the conclusion of the current month.

  • We Are Outside Australia - Can We Still Work With Etani?
    Yes, absolutely! Etani partners with clients worldwide, including New Zealand, the USA, Great Britain, and Canada.

    Our template library is designed for international use, with country-specific reports. For instance, our date table functionality accommodates both calendar and fiscal year-end reporting.

    We also ensure that international clients benefit from onshore data storage. If you are based in the United States, we will build your Microsoft Azure server and database within US Azure Data Centers. This is crucial for security, privacy, and optimal performance.

  • What support does Etani offer for international users?
    Etani supports users globally with data storage and services tailored to meet regional compliance and performance requirements, ensuring adherence to local data protection regulations.